Finding and Deleting Preferences

Sometimes After Effects does some crazy things that only deleting the After Effects preference file will sort out. If you use After Effects CC you’ll find an option to “Reveal Preference in Finder” in the General Preferences, which you can then delete and restart After Effects. An even faster way is to restart After Effects while holding down the Command + Option + Shift keys (Mac) or Control + Alt + Shift (Windows) after which you are presented with an option to delete the preferences. Easy!

Discuss
  1. Arnaud
    Reply

    You need to add the shift key.
    Cmd +Option+Shift

  2. colin whitehurst
    Reply

    Thank you, Thank you, Thank you, Thank you, ! This worked to get my After Effects back up and running! and I def couldn’t find that stupid prefences file! sooo glad i found this forum

  3. ronald quinteros
    Reply

    Muchas Gracias!!!!

  4. Paul
    Reply

    THANKS MAN, your the best!

    gracias totales!

  5. [email protected]
    Reply

    Hey MAN! This Workes and it really saved my ass

    • John Dickinson
      Reply

      Glad to hear it Vaher. Best, John.

  6. mohammad reza
    Reply

    wow 😉 thank you so much ! 😉 i was very neurotic before that. thank you so much for information.

    • John Dickinson
      Reply

      You’re welcome Mohammad.

  7. Andreas Skärberg
    Reply

    Thank you!

    This saved my day..

  8. Eric
    Reply

    THANK YOU!!! May you live a long and fruitful life.

  9. Matt Ratcliffe
    Reply

    Extremely helpful, thanks for the info. My problem is solved and my workflow is back on track!

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